About the Platform

About Us — Getting to Know
A Closer Look at the 7020 Platform

7020 is an online entertainment platform built specifically for Malaysian users. On this page, we share who we are, what drives us, and why we built this platform with local users at the centre of everything.

A Malaysian user on the 7020 casino app featuring an attractive local batik-inspired design

Who we are and how 7020 got started

The 7020 platform was built with one clear goal: to deliver an online entertainment experience that is relevant, accessible and trustworthy for users in Malaysia. We understand that the Malaysian market has its own unique needs — from language preferences and local payment methods, to sporting interests and entertainment tastes that differ from other markets.

The name 7020 is more than just a label. It reflects our commitment to keeping the platform fresh, dynamic and responsive to what users actually want — with a focus on simplicity, speed and transparency. Every feature on this platform was shaped by real feedback from users across Malaysia.

From day one, mobile has been our priority. The majority of Malaysian users access the platform via smartphone rather than a desktop, and this design decision shapes nearly every aspect of 7020 — from the interface layout to transaction processing speed.

A Malaysian user in baju kurung enjoying Sports Betting on the 7020 platform with a local touch

The mission and vision that drive this platform

Our mission

To be the top online entertainment platform of choice for Malaysian users — by delivering an experience that's straightforward, secure and enjoyable. We're committed to making every interaction on 7020, from registration to withdrawing your winnings, smooth and hassle-free.

Our vision

Building a truly local digital entertainment ecosystem — where Malaysian users can enjoy a full range of Sports Betting, Live Casino, Virtual Sports and E-Sports options in their own language, using payment methods they're familiar with, and feeling valued every step of the way.

What can you enjoy on the 7020 platform?

Multiple entertainment categories in one platform, built for Malaysian users

Sports Betting

Markets covering football, badminton, cricket and more — including the Malaysia Super League, English Premier League and international tournaments. Live betting during ongoing matches is fully supported.

Live Casino

Baccarat, Roulette, Blackjack and Dragon Tiger tables with real human dealers via high-quality video stream, available 24 hours a day.

Virtual Sports & E-Sports

Simulated sports events and betting on global E-Sports tournaments — for users who enjoy a more interactive digital entertainment experience.

Baccarat

Asia's most popular casino card game, available in both Live Dealer and RNG formats — with a range of table options across different betting limits.

A Penang user registering a new account on the 7020 platform to claim a welcome bonus

Mobile experience and Malay-language interface

The 7020 platform was built from the ground up with a mobile-first approach. Every button, match listing, odds display and transaction form is optimised for smartphone screens — no frustrating zooming or horizontal scrolling required.

Just as importantly, all platform content is available in Bahasa Malaysia — including navigation menus, game instructions, system notifications and customer support messages. We believe Malaysian users deserve an experience that feels genuinely local, not a rough translation lifted from an overseas platform.

Local payment support is equally a priority. Users can deposit and withdraw using FPX, Touch 'n Go eWallet and local bank transfers — all in Malaysian Ringgit (RM) with no confusing currency conversions.

Our commitment to security and transparency

SSL data protection

All data transmitted between your device and 7020's servers is protected with SSL encryption. Your personal and financial information cannot be read or intercepted while in transit across the network.

User account controls

Every user account is protected by a standard authentication system. We encourage users to set a strong, unique password and to never share their login credentials with anyone.

Transparent information

Our terms and conditions, privacy policy and responsible gaming guidelines are openly available to all users. We don't bury important terms in fine print.

Customer support that's always there when you need it

We know that questions and issues can come up at any time — whether it's about your account, transactions, games, or just a general enquiry. The 7020 support team is available around the clock, 24 hours a day, 7 days a week, to assist you.

For enquiries that don't require direct assistance, our Frequently Asked Questions (FAQ) we cover the most frequently asked topics — from how to register and make a deposit, to match-related enquiries and withdrawal methods. Get the answers you need quickly, without waiting for a response from the support team.

We also believe that transparency is the foundation of trust. Betting limits, withdrawal procedures and promotional terms are kept up to date and easy to find within the platform. Users who want to know more about how we handle personal data can refer to the privacy policy and terms & conditions, both available in Bahasa Malaysia.

Reach our support team at: [email protected]

A Kuala Lumpur user joining a lucky draw and enjoying the 7020 platform in a local setting

Ready to explore the 7020 platform?

Register today and dive into Sports Betting, Live Casino and more — all in one platform built for Malaysian users, in Bahasa Malaysia, with payments in RM.

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